Privacy Policy.

Slump Studio is an independent web design and development studio based in Perth, Western Australia.

This Privacy Policy explains how we collect, use, store and manage personal information when you visit our website, contact us or work with us.

For privacy-related questions or requests, contact us at hello@slumpstudio.com.

We only collect personal information where it is reasonably necessary to communicate with you, provide our services, manage client relationships or operate and improve our website.

When you contact us or book a call, we may collect:

• Your name
• Your email address
• Your business or company name
• Information about your project
• Any other information you choose to provide

If you become a client, we may also collect information reasonably required to manage your project, communicate with you, prepare agreements, maintain business records and issue invoices.

We do not currently collect email addresses for newsletters or general email marketing.

When you visit our website, certain technical information may be collected automatically.

Our website is hosted using Squarespace and we use Google Analytics to understand how visitors find and use the Slump Studio website.

Information collected through website analytics may include:

• Browser, network and device information
• IP address and approximate geographic location
• Pages visited
• Websites or pages visited before reaching our website
• Clicks and interactions
• Scrolling and navigation behaviour
• Traffic sources
• Session information and timestamps

We use this information to understand website traffic and activity, measure performance and identify ways we can improve the website and user experience.

Our website uses cookies and similar technologies. Cookies are small pieces of data stored on your device when you visit a website.

Some cookies are necessary for the Slump Studio website to operate correctly and securely. Other cookies may be used for analytics and performance purposes.

We use Squarespace and Google Analytics, which may use cookies and similar technologies to understand website traffic, activity and performance.

Where applicable, non-essential analytics and performance cookies are restricted until you make a choice through our cookie banner.

You can accept, decline or manage non-essential cookies using the cookie controls available on our website. You can also control or delete cookies through your browser settings.

We may use information we collect to:

• Respond to enquiries and booking requests
• Communicate with prospective and existing clients
• Provide web design and development services
• Manage projects and client relationships
• Prepare agreements and issue invoices
• Maintain appropriate business records
• Operate, analyse and improve our website
• Understand website traffic and performance
• Comply with applicable legal or regulatory obligations

We do not sell your personal information.

Slump Studio does not currently process client payments directly through this website.

Payments for our services are handled separately through invoices.

If we introduce online payment facilities in the future, this Privacy Policy may be updated to explain how those services collect and process personal information.

We use third-party technology and service providers to operate our website and business.

These may include:

• Squarespace — website hosting and functionality
• Google Analytics — website analytics and measurement
• Email and communication services
• Software reasonably required to deliver client projects

These providers may process information in accordance with their own privacy policies and terms.

We aim to only provide third parties with information reasonably necessary for the relevant service.

Some of the technology providers we use operate internationally. As a result, information may be processed or stored outside Australia.

This may include services provided by companies such as Squarespace and Google.

Where relevant, we take reasonable steps to work with reputable service providers and handle personal information appropriately.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security of information transmitted over the internet.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, our legitimate business and record-keeping requirements, or applicable legal obligations.

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

Requests can be sent to hello@slumpstudio.com.

We may need to verify your identity before providing access to personal information.

If you have a question or concern about how Slump Studio has handled your personal information, please contact us at hello@slumpstudio.com.

We will review your enquiry and aim to respond within a reasonable period.

Our website may contain links to third-party websites.

Slump Studio is not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology providers or legal obligations.

The latest version will be published on this page with the updated date shown at the top.